We want you to be completely satisfied with your purchase from our store. Different retailers have different return policies in place. Some retailers may offer a generous return window, allowing customers to return products within an extended period, while others may have stricter policies with shorter return periods or may not accept returns at all. It is important to check the return policy of the specific retailer from whom you made the purchase.
  • Return Process:
    • Please contact the AIMA Dealer that you purchased your bike from. Your bike is subject to their return policy.
    • Refunds:
      • Please consult the AIMA Dealer you purchased your bike from. Each retailer sets their own refund policies. Some retailers may offer full refunds, including the cost of shipping, while others may deduct a restocking fee or exclude shipping costs from the refund amount. It's important to check the refund policy of the specific retailer that you purchased your bike from.

    Please note that this return policy is subject to change without prior notice. It is your responsibility to review the return policy before making a purchase. For further assistance or any questions regarding returns, please contact our customer support team.