AIMA Ebike Return & Refund Policy
We want you to be completely satisfied with your purchase from our store. Different retailers have different return policies in place. Some retailers may offer a generous return window, allowing customers to return products within an extended period, while others may have stricter policies with shorter return periods. It's important to check the return policy of the specific retailer from whom you made the purchase.
Contact UsReturn Process
- To initiate a return, please contact AIMA Authorized Dealership. They will guide you through the return process.
- Pack the item(s) securely to avoid damage during transit.
Refund Process
Please contact our local dealership first because different retailers have different refund policies in place. Some retailers may offer full refunds, including the cost of shipping, while others may deduct a restocking fee or exclude shipping costs from the refund amount. It's important to check the refund policy of the specific retailer from whom you made the purchase.
Disclaimer
Please note that this return policy is subject to change without prior notice. It is your responsibility to review the return policy before making a purchase. For further assistance or any questions regarding returns, please contact our customer support team.
